Terms of Service

1. The service

SuperGen is an AI marketer for paid advertising and a creative studio. The AI Marketer connects to advertising accounts you own, checks them against a published list of audits, proposes changes, and applies a change only when you approve it or when you have turned on autopilot within limits you set. The Studio makes images, video and audio with AI models run by third parties, and can publish to social accounts you connect. You can use SuperGen in the web app or from an AI assistant through our MCP connectors.

Features marked “soon” on the site are on the roadmap and are not available yet. The AI models, the ad and social platforms we connect to, and what they allow may change.

2. Your account

You sign in with a link sent to your email address, and one SuperGen account belongs to one email address. You must be at least 18 years old, or the age of majority where you live. You are responsible for everything done with your account, its API keys and the AI assistants and applications you connect to it. If you use SuperGen for a company or for clients, you confirm that you are allowed to bind them to these terms.

3. Connected ad and social accounts

When you connect an ad account (for example Google Ads or Meta) or a social account, you confirm that you own it or are authorised by its owner, and you allow SuperGen to read its data and to make the changes you approve or that your autopilot settings permit. You can disconnect an account at any time in SuperGen, and revoke our access at any time in that platform’s own settings.

SuperGen creates new campaigns, ad sets and ads paused, and its automation never deletes anything in your ad account. Every change it makes is recorded with what it replaced, so you can see it and revert it where the platform allows.

You stay responsible for your ad accounts, your budgets, your ads and their compliance with the law and with each platform’s policies. Ad spend is billed to you by the ad platform directly; SuperGen never charges, holds or takes a share of it. We do not promise any particular advertising result.

4. Credits

Generating images, video, audio and ad copy is paid for with credits. The price of a generation can be seen before you run it, and credits are taken only once a generation succeeds: a generation that fails costs nothing, and retrying a request with the same idempotency key never charges twice. Audits, syncing your accounts, proposing, applying and reverting changes, reports, scheduling and publishing never cost credits.

A new account gets free credits once. A paid plan adds its monthly credits each month, including on annual billing. Credits stay on your balance while your account is open. Credits are prepaid access to generations on SuperGen, not money, e-money or stored value: they have no cash value, cannot be withdrawn, sold or transferred, and can only be spent inside the service.

5. Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders: it charges you, collects any sales tax or VAT, appears on your card statement, provides customer service for billing and handles refunds, under its Buyer Terms.

Prices are in US dollars; taxes are added at checkout where they apply. A subscription renews automatically at the end of each month or year until you cancel it. You can cancel at any time in Settings → Billing; the plan keeps working until the end of the period you paid for, and you are not charged again. When you change plan, you see the prorated amount before anything is charged. A price change never applies to a period you have already paid for, and an annual plan renews at the price you bought it at.

When the Pro trial is offered, it lasts the number of days shown, needs no card, and ends without any charge: you are back on the Free plan unless you chose to subscribe. Refunds are described in our Refund Policy.

6. Acceptable use

You may not use SuperGen to make, publish or advertise anything illegal; ads that are deceptive or break an ad platform’s policies; sexual content involving minors or any person without their consent; deepfakes, or content that uses a real person’s face, body or voice without their permission or impersonates anyone; content that infringes someone else’s rights; content that harasses, threatens or promotes violence; or spam. You may not attempt to get around the service’s limits, prices or safeguards, access other people’s accounts, or disrupt the service.

We, the AI model providers and the platforms we connect to may refuse a request, remove content, and suspend or close an account that breaks these rules.

7. Your content and data

You keep whatever rights you have in what you upload and in what you make, to the extent the law and the model providers’ terms allow. You give us the permission needed to store and process it, and the data of the accounts you connect, in order to run the service for you. We do not use your content or your ad account data to train AI models. Results may resemble results made by others. Our Privacy Policy explains how we handle personal data.

8. Availability and changes

We work to keep the service running but do not promise that it will be uninterrupted, or that any model, platform connection or feature will stay available. We may change, add or remove features and prices; a change of price never applies to a generation already shown and accepted or to a period already paid for.

9. Disclaimer and liability

The service, its recommendations and its results are provided “as is”. Audits, proposals and AI output can be wrong or incomplete, and you decide what to apply and how to use it. To the extent the law allows, we are not liable for ad spend, lost revenue or profit, a platform’s action against your account, or other indirect or consequential losses, and our total liability for any claim is limited to the amount you paid us in the 12 months before it. Nothing in these terms limits rights you have as a consumer that cannot be limited by contract.

10. Ending your use

You can stop using SuperGen at any time and ask us to delete your account. We may close an account that breaks these terms. Sections 7 and 9 continue to apply after an account is closed.

11. Changes to these terms

We may update these terms. The date at the top shows the latest version; continuing to use the service after a change means you accept it.

12. Contact

Questions about these terms: team@supergen.tech.